More and more businesses are unifying their communications into a cloud-based solution but what are the benefits for your business?
Unified communications make it easier for teams to collaborate from anywhere. Cloud-based services can easily be integrated into multiple platforms retaining communication between users.
Customers have exceptionally high expectations and businesses often compete based on customer service levels. Unified communications enable omnichannel, CRM integration and personalisation giving users access to the customer data they need to deliver exceptional customer service.
Cloud-based unified communications offer business agility with the flexibility to make changes to your communications from one single platform, making it easier for you to scale your business as and when required.
Collaborate is a complete Unified Communications and Collaboration solution offering services such as instant messaging, presence, video, desktop and application sharing, and the calling features that you get with hosted telephony.
Horizon Hosted PBX is an award-winning cloud-hosted phone system providing fixed and mobile telephony capabilities using a simple web portal.
SIP Trunks are a cost-effective and flexible alternative to ISDN with reliable connectivity, number flexibility and inclusive calls.
The Connex One Omnichannel platform integrates with your CRM, voice, email, live chat, SMS and social channels and offers a comprehensive Reporting and Analytics suite.
Our Inbound enables you to service your own calls and securely make changes with access to business reporting features.
Cloud-based unified communications offer the flexibility to make changes to your communications from one single platform.
We recently moved our NGN Platform into the control of UK IT Networks, this has been a great move for our company. Not only has this saved us money on our existing setup but will continue to save us money as we move forward with them.
As a busy office products company who takes over 100 telephone orders per day UK IT Networks are a vital supplier. Their pricing is very competitive but much more important to us is the level of customer services that they provide, world-class, fast efficient and friendly.
We have formed strong professional relationships with UK IT Networks and, in an age where call centres prevail, it is refreshing to know who you are talking to and with a company who truly understands your organisation and its particular challenges.
Partnering with UK IT Networks has meant that communications between our sites are now seamless and most importantly, their expert account management team are on hand anytime we need them to help us make the most out of the hosted phone system they have supplied us with.
Since using UK IT Networks we have seen a huge difference in the levels of efficiency within our internal operations causing us to see a higher level of performance all round. We are incredibly pleased with the service we get and I would definitely recommend them.
Working with established UK partners to deliver industry-leading services.
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